PRIVACY POLICY
We acknowledge the significance of safeguarding your personal information. Our Privacy Policy describes below how we handle the information we gather through our online and mobile websites, platforms, services, and applications.
Amira Lucia Tinoco, also known as Nebari Business Insurance, located at Aries 5 Street, Sm 332 neighborhood, Cancun city, Benito Juarez municipality or delegation, postal code 77536, in the state of Quintana Roo, Mexico, and website nebari.mx, is responsible for the use and protection of your personal information, and in this regard, we inform you of the following:
For what purposes will we use your personal information?
The personal information we collect from you will be used for the following necessary purposes for the service you request:
- To integrate the customer identification file, referred to in article 492 of the LISF (Insurance and Sureties Institutions Law).
- To contact the customer via telephone, email, text messages, WhatsApp or any type of social network in order to inform, modify, cancel or maintain their insurance policies.
- To collect all possible information describing the risk that is sought to be insured, so that insurers can make a correct risk analysis and thus accept, condition, or reject the issuance of such policy.
- To attend to any request for information, consulting services, quotation, placement and/or renewal of insurance policies.
- To support and manage during the occurrence of any event.
- To request opinions from specialists if necessary.
- To carry out satisfaction surveys.
In addition, we will use your personal information for the following secondary purposes that are not necessary for the requested service, but that allow us to provide you with better attention:
- Marketing or advertising.
- Commercial prospecting.
If you do not wish for your personal information to be processed for these secondary purposes, you may communicate this to us through the following mechanism:
You can send an email to: comunicacion@nebari.mx
Refusal to use your personal information for these purposes will not be a reason for us to deny you the services and products you request or contract with us.
What personal information will we use for these purposes?
To carry out the purposes described in this privacy policy, we will use the following personal information:
- Identification information.
- Contact information.
- Information on physical characteristics.
- Biometric information.
- Labor information.
- Academic information.
- Migratory information.
- Patrimonial and/or financial information.
- Information from third parties with an interest in the issuance of a policy.
In addition to the personal information mentioned above, for the purposes reported in this privacy policy we will use the following personal information considered sensitive, which require special protection:
- Information on ideology; religious, philosophical, or moral beliefs; political opinions and/or union affiliation.
- Health information.
- Information on sexual life.
- Medical history of your dependents (spouse and children), parents and siblings.
With whom do we share your personal information and for what purposes?
We inform you that your personal information is shared within the country with the following people, companies, organizations, or authorities other than us, for the following purposes:
Recipient of personal information | Purpose | Requires consent |
|---|---|---|
Insurance institutions of the country. | A correct appreciation of the risk, as | Yes. |
Insurance industry specialists. | To seek consulting with specialists. | Yes. |
In relation to transfers that require your consent, we offer you the following mechanism so that, if applicable, you grant it to us. We remind you that if after reading this privacy policy you do not give us your consent, said transfers cannot be made:
To carry out the processing of personal information, the interested parties must grant their express or tacit acceptance for said treatment.
How can you access, rectify, or cancel your personal information, or oppose its use?
You have the right to know the personal information we have about you. Also, you have the right to know the types of personal information we collect and the purposes for which that information is used (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification). Likewise, you can request the removal of your personal information from our records or databases when you consider that it is not being used properly (Cancellation); as well as oppose the use of your personal information for specific purposes (Opposition). These rights are known as ARCO rights.
To exercise any of the ARCO rights, you must submit the respective request through the following means:
To know the procedure and requirements for the exercise of ARCO rights, we make the following means available to you:
You can send an email to: comunicacion@nebari.mx
Who do you contact if you have a question or complaint about how we handle your personal information?
a) Name of the person or department of personal information: Amira Lucia Tinoco.
b) Address: Calle Aries 5, colonia Sm 332, city Cancún, municipality or delegation Benito Juárez, C.P. 77536, in the state of Quintana Roo, Mexico country.
c) Email: comunicacion@nebari.mx
You can revoke your consent to the use of your personal information.
You can revoke the consent that, where appropriate, you have given us for the processing of your personal information. However, it is important that you consider that not in all cases we will be able to attend to your request or terminate the use immediately, since it is possible that due to some legal obligation, we need to continue processing your personal information. Likewise, you must consider that for certain purposes, the revocation of your consent will imply that we cannot continue to provide the service you requested, or the conclusion of your relationship with us.
To revoke your consent, you must submit your request through the following means: Email
To know the procedure and requirements for the revocation of consent, we make the following means available to you:
You can send an email to: comunicacion@nebari.mx
How can you limit the use or disclosure of your personal information?
In order for you to limit the use and disclosure of your personal information, we offer you the following means:
Email.
Likewise, you may inscribe for the following registries, in case you do not wish to obtain publicity from us:
Public Registry to Avoid Advertising, for more information see the PROFECO website.
Public Registry of Users, for more information see the CONDUSEF website.
How can you find out about changes to this privacy policy?
This privacy policy may undergo modifications, changes or updates derived from new legal requirements. The reasons of the modifications could be due to our own needs for the products or services we offer; of our privacy practices; changes in our business model, or other causes.
We promise to keep you informed about the changes that this privacy policy may undergo, through: Website.
The procedure through which notifications about changes or updates to this privacy policy will be carried out is as follows:
To visit periodically our section of Privacy Policy at: nebari.mx
Last update: 01/29/2023
